We are now looking to hire a Country Manager / Business Developer from South East Asia (Thailand, Indonesia, Malaysia, Vietnam, Philippines etc.) to join our growing team!

Key Responsibilities / Duties

• Expanding into new Asian markets, recruiting introducers and affiliates to strengthen the company’s local presence.
• Developing new business relationships for the company, with agreed upon monthly and annual target, increasing year on year.
• Organizing and/or attending business development meetings with clients and prospects, through direct communication in face-to-face meetings and telephone calls, and through online channels, including webinars, seminars, or expos.
• Making suggestions to improve the company’s service including new tools, promotions, payment solutions etc.
• Actively and successfully managing the sales cycle process from lead generation to deal closing and handing over to the account management team.
• Using knowledge of the market and competitors to identify and develop the company’s unique selling propositions and differentiators.
• Possessing drive, motivation, and attention to detail to ensure that all sales opportunities are seized and explored.
• Conducting market research to identify new industry trends.
• Supervising the opening of local representative offices in targeted areas.
• Coordinating from inception to full completion all activities related to new representative offices, including but not limited to negotiation of contracts, hiring & training personnel, and sales performance monitoring in said representative office.
• Liaising with compliance, back office, or other teams, as necessary.
• Evaluating and testing new products before and after launch and following up with development team to ensure that development is in line with requirements.
• Contributing to the development of the company’s image with marketing literature/writing content.
• Coordinating with marketing team on promoting new products to the target audience.
• Understanding and adhering to the company’s compliance guidelines.
• Preparing relevant reports on a weekly and monthly basis.
• Reporting to the Head of Global Business Development.

Skills Required

• Excellent command of the English language.
• Computer literacy.
• Proficiency in Microsoft Office.
• Ability to multitask.

Work Experience/Knowledge

• Native Southeast Asia language speaker.
• Previous Forex experience is mandatory.

Benefits:

• Medical insurance upon completion of 6 months in the company.
• Flexible work environment (with the possibility to work from home).

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The ideal candidate will be responsible for the overall operations of ORBEX. The main role is to act as the contact point of all departments and coordinate the company’s operational development from different aspects.

MAIN DUTIES AND RESPONSIBILITIES

• Oversee day to day operational departments.
• Assist CEO in managing relationships and lead communication with Managers of the departments and or Administrators.
• Document all company processes and procedures.
• Ensure company policies align with and advance business objectives.
• Implement and monitor daily workflows and processes.
• Setting, managing and reporting teams’ progress and efficiencies based on KPIs.
• Constantly reviewing existing operational processes and procedures and making
  enhancements to improve processes.
• Work on various projects or ad hoc projects and strategic initiatives for the
  operations department.
• Train staff in policies and procedures and supervise their daily work.
• Set goals for staff and monitor their progress.
• Develop and implement human resources practices.
• Implement improved operational measures and policies that promotes efficiency.
• Oversee and direct daily company administrative processes and procedures.
• Communicate with management teams to confirm execution of company processes.
• Track and maintain budgets of operational costs.
• Strategically map-out, plan, and manage projects.
• Ensure compliance with best business practices throughout organization.
• Conduct frequent performance reviews.
• Report to and assist Chief Executive Officer in daily tasks and duties.

CANDIDATE PROFILE

• Excellent command of the English language is mandatory.
• Professional experience in regulated investment companies or custodians, min. 3 years’ experience in relevant positions/departments (operations, back-office, capital markets / financial instruments)
• Sound practical understanding of financial and custodial (securities) settlements, strong knowledge of CIF regulatory requirements in the part related to the main duties
  Residing in Cyprus
• CySEC certificate or readiness to pass the CySEC advanced exam within half a year.
  University degree in economics or technical sciences or other form of education providing essential understanding in functioning of financial institutes, financial/investment products and services, securities, capital markets, etc.
• Skills required: strategic thinking, problem analysis and problem solving, decision-making, influential, leadership skills, strong communication skills, ability to work in a fast-paced environment, negotiation skills, organizing and time management skills

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Company Overview

A leading company in the financial sector, with more than 10 years of experience.

About the Team

Our software and technology team works as a small agile team that uses the latest tools to provide a highly analytical and forward-thinking product to enhance our platform and products. We are constantly looking for ways to improve our technology stack and development processes. We leverage PHP, Python ,Yii2, NodeJS, websockets, VueJS, React Js, MySQL, Redis to build out best-in-class products and platforms.

The ideal candidate will have three to five years of experience and demonstrable growth of skills in software engineering and will have a passion for experimentation and constant improvement. This includes someone with a strong desire to learn and implement software best practices and choosing the right tool for the job. This person might not be a subject matter expert on both the frontend or the backend or the server itself but would be an expert on at least one of them and capable in the rest. We are looking for someone excited to participate and learn from code reviews and try out new things, as well as teaching the rest of us a thing or two. We are looking for a team player that recognizes the importance of working outside of their comfort zone when needed to best benefit the team and to contribute across the entire product stack.

Our team is constantly looking for ways to improve our stack and processes, doing things such as implementing continuous deployment and containerizing our product, self-assessing our agile maturity, and with plans for more improvements every day. If you want to work with a great team of developers dedicated to developing best-in-breed software, this is the position for you!

RESPONSIBILITIES

• Transition between working on our frontend Javascript apps and our backend

RESTful API and deployments depending on the needs at the moment.

• Create and documentation to support the use of our API by our team.
• Develop automated tests to ensure code quality of all code on our system.
• In depth knowledge of good development practices, software design patterns, and writing idiomatic code.
• Help mentor and pair program with other developers as needed.
• On-call product support rotations among the team.

REQUIRED SKILLS

• PHP 7 and Javascript and their respective toolchains (Python is plus)
• Working knowledge of MVC Architecture, the reasoning and the best practices for working with it.
• Working knowledge of a modern Javascript framework like Vue.js, Angular, React, Ember.js, etc
• BS/MS degree in Computer Science, Engineering or a related subject.
• Working knowledge of a SQL database variant.
• Experience with large and complex codebases and understands how to maintain them.
• Experience with writing and running automated tests.
• Experience in system integration using RESTful web services.
• In-depth knowledge of distributed version control systems, preferably Git.
• Basic Linux knowledge or experience.

PERSONAL QUALITIES

• Comfortable collaborating to find a solution and distributing work.
• Self starter, able to push ahead under little or no supervision.
• Great proactive communicator.
• Able to work effectively as part of a team.

PREFERRED SKILLS

• Experience with issue tracking systems like JIRA.
• Experience with a CI/CD tool like Gitlab CI, TravisCI, CircleCI or Jenkins.
• Experience with Docker and Kubernetes from a developer’s perspective.
• Experience with developing or optimizing sites for mobile devices.
• Experience with Linux server environments and the shell.
• Experience with websockets.
• Experience with Python.
• Experience with AWS, modern cloud SaaS system development.

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Main Duties and Responsibilities:

• Processing and activating new account applications in timely manner.
• Assigning customers’ accounts to corresponding groups based on the customers’ applications.
• Updating and entering customer account information in the company’s records, systems, or databases.
• Processing Introducer’s Agreements and creating commission accounts accordingly.
• Following up with customers on account opening requirements.
• Collecting, updating, and safekeeping customers’ documents and records efficiently.
• Performing KYC procedures and ensuring that all applications are compliant with regulatory authorities and company policies.
• Assisting compliance with collecting and processing further KYC requirements.
• Cooperating with and updating sales team with the status of customers’ applications.
• Processing financial transactions (withdrawals, transfers, deposits) according to Finance department’s instructions.
• Posting deposits (credit card, wires, online checks, bank checks) according to Finance department’s instructions.
• Responding to customers’ inquiries and resolving their pending cases.
• Responding to clients’ instantly via communication methods available on ORBEX Cooperative website, such as Live Chat, Click to Call, Call Back Request, Inbound Calls and any other methods effectively.
• Maintaining customer records by updating account information.
• Resolving clients’ queries or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Answering clients’ questions, as well as question clients to obtain full understanding of what information is being
• Recommending new services to management by collecting customer information and analyzing customer needs.
• Generating different reports concerning number of accounts, source of accounts, financial transactions, active affiliates and introducers, etc.
• In all internal and external contact, present a professional and positive image of the department and the Company as well as maintaining constructive relationships.
• Taking on any other assigned tasks by the management.
• At the end of every shift all officers/executives must review all pending with the next officer/executive, and ensure that all points have been communicated and that any remaining duties or help needed be fulfilled prior to completing the transition.

Candidate Profile/Position Requirements:

• Excellent verbal and written communication skills in English.
• Ability to work on shift rotation.
• Computer literacy with good capacity of Microsoft Office (Outlook, Excel, Word) is a must.
• Capacity to perform repetitive tasks and work under pressure whenever is needed.
• Team Player.
• Any additional Language will be considered an advantage.
• Previous experience will be considered an advantage.
• Professionalism, work ethic, and Self-motivation.

Benefits:

• 13^th Salary
• Medical insurance upon completion of 6 months in the company

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Do you love digital advertising and SEO? Are you passionate, results-driven and an excellent team player? Then we’d love to hear from you!

Orbex is a regulated financial services provider headquartered in Limassol, Cyprus.

Our company has an established history within the FX field and has been serving traders ethically and responsibly for over 10 years.

We offer a dynamic work environment that prioritizes creativity, innovation, and a healthy work-life balance, and we are looking to hire a Digital Marketing Manager to join our growing team!

Job Description

• Plan and execute SEO/SEM, social media and display advertising campaigns
• Identify trends and insights, and optimize spend and performance accordingly
• Regularly perform thorough keyword research

• Collaborate with internal teams to create landing pages and enhance user experience
• Provide creative copy suggestions and graphic ad templates
• Identify critical conversion and drop-off points and optimize user funnels accordingly

• Identify target audiences and select keywords to create engaging digital campaigns

• Maintain and monitor keyword bids, daily and monthly budget caps, impression share, quality score and other important account metrics
• Recommend and execute strategies for keyword opportunities, campaign structuring, targeting, ad network, and other aspects of paid search
• Oversee, manage, and generate weekly and monthly reporting for all major metrics, including goals tracking, revenue tracking, and other paid search initiatives against ROI and KPIs
• Monitor web analytics dashboards and create reports using key reporting tools
• Further the goal of organic search optimization and ROI maximization, both onsite and offsite
• Stay up to date with the latest SMM, SEM, PPC, SEO and digital marketing latest trends and best practices.

Requirements

• Degree in marketing or a related field
• Proven experience in the FX or Financial Services industry
• Minimum 3 years of proven experience in digital marketing and SEM, including building, optimizing and analyzing paid campaigns across various marketing channels such as Google search, Bing, Yahoo, Google display and Social Media ad platforms
• Demonstrable experience leading and managing SEO/SEM, social media and/or display advertising campaigns
• Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends)
• Working knowledge of ad serving tools and WordPress
• Fluency in English is a must – knowledge of any other language, particularly Arabic, will be seen as an advantage

Benefits include:

• Medical insurance (upon completion of probation period)
• 13^th salary
• Educational support for personal skill development

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