Yes, you can - select ‘Request Demo Account’ from the ‘Profile Options’ and complete the form. The account will be created in a few seconds and you’ll receive an automatic email including the account details.
If you want to sign up for a live account, or an additional live account, simply select ‘Profile Options’. You’ll then be able to choose between Upgrading to Live Account and requesting an Additional Account.
You have two options for withdrawing funds from your trading account – go to ‘Withdraw Funds’ and you can either select ‘Bank Wire Transfer’ or ‘Online Payment Gateway’. Please be aware that withdrawal via Bank Wire Transfer will require adding your bank information via ‘Profile Options’ prior to initiating a withdrawal request.
Yes, you can transfer any free margin between accounts. From within the ‘My Accounts’ menu, simply select ‘Transfer Funds Between Accounts’ and choose the sending, recipient accounts and the amount then submit your request.
To initiate account funding, click on ‘Deposit Funds’ and then select your desired method and simply follow the prompts to fund your trading account.
You cannot change the currency of your trading account through the portal. This is because you may have existing trading history which would become inaccurate after making such a change. You can easily apply for a new account and select your desired currency if you already have an existing trading history to this account. In case you don’t have a trading history in your account, you can email us to: firstname.lastname@example.org to change the account currency.
No, you cannot. You need to email us to: email@example.com to provide you with a new password.
Your ability to update your profile information depends on the information you are updating. For example, if you have a live account already, you are not able to edit your name, however, you can update your address and mobile number directly and the update will be applicable once checked and approved by our back office department. If you only have a demo account, you can easily update your details.
Profile Options tab is the area of the site that stores your personal information, such as your date of birth and contact information. This is automatically populated with information you’ve provided when signing up for your account. Through Profile Options tab, you can also edit profile information, request an additional account, add/edit bank information, upload documents and change MyOrbex password.
MyOrbex has a number of features which may not be applicable to your account type. For example, if you only have a demo account you’ll not see information on depositing funds. You’ll always see the features applicable to you. As your account type and status changes, your portal access will also evolve.
At the login page click on ‘Forgot your password?’ and enter your registered email address. You’ll then be sent instructions on how to reset your password.
Go to MyOrbex and enter your registered email address and password you have received during the activation process.
You can get access to MyOrbex either if you have signed up for a live or demo account, you’ll automatically get access details sent to your email of registration.
MYORBEX is our secure client login area. Here you can deposit and withdraw funds, Transfer money between accounts and apply for an additional account among other services. You can access it here and log in using your registered email address and password.